Up until now, we've only worked with the web version. We've also tried to adapt the site for mobile devices, but I realize that both we and our clients would be much more comfortable using a dedicated app.

Nowadays, there are no major obstacles to developing such an app. Many specialists, including those working via outsourcing and offshoring, offer these services. I believe it would be a really great investment in the growth of our business.

I agree that this approach really works. Mobile apps, like those developed by Binary Studio https://binary-studio.com/insurance-mobile-app-development/, greatly enhance the customer experience. For insurance companies, apps provide clients with convenient mobile services, faster processing of requests, and technical improvements like better data collection and analytics, more transparent client relations, and cost reductions.