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Character Raffle progress not updating

My Druid still lists as level 19 even though it shows on the armory as level 38. I've done a lot of quests on him so should award me some percents, but it's not updating even when I click "Check Progress".

Haven't tried on my 90s.
it works off your armory. to update your armory, you must log out to the character screen.... THEN click check
my belf hunter is level 90 for a week now, yet every time i click the check button it doesn't update anything... still lists it at level 77 as it was about 2 weeks ago when i added it..should i bother to add my other alts? The check process seems broken.

P.S. EU armoury... maybe the updater only checks the US one?

P.S. #2... also, on my pandaren hunter i cleaned SoO N10 almost 2 full times now... this week i'm locked 13/14 for second Garrosh N10 kill ever and i haven't received ANY raffle tickets with the exception of the 1-ticket per week that seems the default one.

Are Raffle tickets from progression granted only for USA players?
It's the same for me Rassilon. After I posted I got 18% progress, assuming it's from the quests, don't know why the delay, and yes I loged out completely a few times, even closed the game for more than a minute so that couldn't have been it. My Druid still lists as level 19 though.
I think what they mean, and I was going to post it till I saw this, is we want a way to update our character level. I have several listed at wrong levels as well. Like a button could be added next to "delete character" to say "update character" or something. So it refreshes the information from armory, otherwise a lvl 89 character who has dinged 90 stays 89 forever. ^.^
it should be updating the level count automatically, but i may have overlooked it.