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Can't Install

We have attempted seven different times to get oQue to populate in-game in my World of Warcraft addons. I even had my computer programmer and techs attempt this installation. It shows up in the WorldofWarcraft/Interface/Addons folder but does not show in my add on list.  We have followed all the directions and even a posted video on the installation and it simply is not installing. WTF? Help please.
installing oQueue is no more difficult then any other addon.  as mentioned in the stickies, the mst common issue is installing it in the wrong folder due to multiple wow installs

to determine which folder the wow you're playing is installed in, right click the wow icon and select properties.  look at the location or target location field in the middle of the dialog.  it will be hilighted blue and have 'world of Warcraft launcher.exe' in the name.  left clck in that field and arrow all the way to the left.  then you'll be able to see the full path.  about 70% of the time it's 'c:/program files (x86)/world of warcraft' ... verify for yourself.  

once you've located the folder, make sure to extract the oQueue folder into interface/ addons

thats it.  if you're still having issues, find me in vent (wow.publicvent.org : 4135 room 0)
 I even had my computer programmer and techs attempt this installation.
o.O

Maybe this will help: http://solidice.com/thread/1ae

Exactly what tiny said, but with pictures. 
now that info helped, ty